Shipping Information
Please call or e-mail our Customer Service department for shipping quotes to:
Hawaii, Alaska, Puerto Rico, UPS 2nd Day Air, UPS 3-Day Select, P.O. Boxes and APO addresses.
E-mail: koz@kozlowskifarms.com
Telephone: Locally call (707) 887-1587 or 1-800-4-R-FARMS (800-473-2767)
Customer Service Hours: Monday through Friday 8:00 a.m. to 4:30 p.m. Pacific Time
Telephone Mail Order Hours: Seven days a week 10:00 a.m. to 4:30 p.m. Pacific Time
Closed: New Years, Easter, Thanksgiving and Christmas Days
Fax: 1-707-887-9650; a faxable order form is available at Print Order Form
Address: Kozlowski Farms Sonoma County Classics
5566 Hwy. 116 (aka 5566 Gravenstein Hwy. N)
Forestville, California 95436
Return Policy
Return policy: Customers are responsible for shipping charges on returned products. Items must be returned in their original, unopened condition. Credits processed upon receipt of returned merchandise will exclude shipping charges included on original order. Please contact Customer Service prior to returning product for a Return Authorization Number . Customer Service: Monday - Friday 8:00 a.m. to 4:30 p.m. Pacific Time 1-800-473-2767
Damaged Merchandise
Damaged merchandise: All products are packed securely. Any damages, which may occur during shipment, must be reported to Kozlowski Farms Customer Service within 2 days of receipt. Kozlowski Farms will make every effort to either replace or refund damaged product, based on verification provided by the recipient from UPS or the USPS. Replacement or refund will be at the discretion of Kozlowski Farms. Original packing box(es) must be available for return or inspection. If a package shows damage upon receipt, please refuse delivery and Contact Us.
Thank you for selecting Kozlowski Farms Sonoma County Classics Specialty and Natural Foods.
Everyone is welcome to Visit the Farm, located in the beautiful Russian River Valley of Sonoma County.
Retail Store Hours: Monday through Friday 9:00 a.m. to 5:00 p.m.; Saturday and Sunday 10:00 a.m. to 5:00 p.m. Pacific Time
Closed: New Years, Easter, Thanksgiving and Christmas Days
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