Kozlowski Farms - Sonoma County Classics, Specialty Foods from the Russian River Valley
Policies

Privacy Policy

KOZLOWSKI FARMS values your privacy. We will never use any collected information for unauthorized purposes. Your private information will never be sold, rented, shared, or distributed to other companies in anyway without your permission.

KOZLOWSKI FARMS only collects information voluntarily submitted by the customer or visitor. The purpose of collecting this information is to help the Kozlowski Farms Customer Service Department answer questions, process orders, send special notices and mail catalogs.

Return Policy

Return policy: Customers are responsible for shipping charges on returned products. Items must be returned in their original, unopened condition. Credits processed upon receipt of returned merchandise will exclude shipping charges included on original order. Please contact Customer Service prior to returning product for a return authorization number. Customer Service: Monday - Friday 8:00 a.m. to 5:00 p.m. Pacific Time 1-800-473-2767

Damaged Merchandise

Damaged merchandise: All products are packed securely. Any damages, which may occur during shipment, must be reported to Kozlowski Farms Customer Service within 2 days of receipt. Kozlowski Farms will make every effort to either replace or refund damaged product, based on verification provided by the recipient from UPS or the USPS. Replacement or refund will be at the discretion of Kozlowski Farms. Original packing box(es) must be available for return or inspection. If a package shows damage upon receipt, please refuse delivery and Contact Us.

Thank you for selecting Kozlowski Farms Sonoma County Classics specialty and natural foods.